Amid a thick climate of client apprehension and an increasingly saturated eDiscovery market, discover how investing wisely in the right eDiscovery services could be the key to driving an effective growth agenda for your legal team.
Striving for growth amid a climate of caution
Client vigilance: a double-edged sword
As technology continues to reduce and replace human labour, clients become more demanding and their expectations more rigid, all while the acceptable margin for error slowly edges closer towards nonexistence.
And as if wanting a more improved, value-added experience from their legal services wasn’t enough, clients have also grown increasingly conscious of the sensitivity of litigation data, with everyone from Adobe to the NHS being victim to very damaging and very public breaches of cybersecurity in recent years.
The growth of eDiscovery in numbers
Competing for trust
Enter your eDiscovery provider
The quickest way to gain that competitive advantage and start outperforming the competition is to enlist some third-party assistance, and invest in an ongoing relationship with a worthy eDiscovery vendor.
Finding the right eDiscovery provider
If you’ve read our blog on the qualities of an eDiscovery provider you can trust, then you will already know the key characteristics of a reliable vendor, and might also have a good idea of what to look for in a partner that you wish to help drive your growth agenda.
But, for the sake of clarity, we will quickly recap them for you here. The right eDiscovery provider will have…
Tailored, scalable solutions
A strong reputation and track record
Rapid responsiveness and round-the-clock support
Leading-edge tools from recognised software providers
If you want to outperform your competitors, you can’t afford to be held up by sign off and approval logistics.
Language ID and translation capabilities
Issues with language identification and translation are another common frustration that can drastically slow down the discovery process and lead to otherwise avoidable bottlenecks.