When it comes to collecting data for your eDiscovery case, most is easily attainable with little inconvenience to yourself or your client, however, when collecting data from your client's personal device, this can be an entirely different matter. In the digital age, going without your phone for multiple hours while it is collected is often unfeasible, so what can we do to ensure your vital data is collected without limiting your access to your mobile device for hours at a time?
In this post, we will take you through Altlaw's remote phone collection procedure, detailing the steps we take to ensure security, efficiency and speed so you aren't separated from your devices for any longer than necessary.
Step 1: Information Provided -
The first thing we need to know for a remote (or in-person) mobile collection is what kind of device we are collecting from. Certain products have different security protocols etc. that can make changes to the general procedure. Once the custodian provides mobile device information and shipping information, a package is prepared to be shipped to ensure the collection will go ahead with all technical elements considered.
Step 2: It’s On Its Way -
Now we have the device information and shipping address, we can send off a secure micro laptop directly to the custodian via the best courier service for the destination and return journeys. This micro laptop allows us to connect to your phone remotely in a secure fashion.
At a convenient time, arranged between the custodian and the forensic operator, the custodian fires up the device via the device power button and in a few seconds, the forensic analyst is in control of the device via remote connection.
